FAQs

Q: What are the clinic hours?
A: The Lac Vieux Desert Health Center is open Monday-Friday from 7:30 AM-4:00 PM CST at both locations.

Q: I am not Native American. Can I still be seen at the clinic?
A: Yes! We are open to the public at both the Watersmeet and Eagle River Clinic locations.

Q: If I have a state issued or federal insurance such as Badger Care, Medicare, or other forms of Medicaid, am I eligible to be seen?
A: Yes! We are network providers for most major insurances including, Medicare, Medicaid, Blue Cross Blue Shield, Aetna, TriCare, etc.

Q: I heard you have a walk-in clinic. If I have an urgent need, do I need to make an appointment?
A: The walk-in clinic is available from 7:30 AM-12 PM and 1 PM-4 PM CST, Monday-Friday, to patients with time sensitive needs. If you have a chronic or non-urgent issue, it is preferred that you schedule a visit to allow for optimal time and preparation prior to arrival.
Examples of walk-in visits include: Rash, Cough, congestion, Sore Throat, Ear Pain, New onset of joint pain, Eye redness or itching, cuts/lacerations, New onset of back pain, Sprains/Strains, Bug/Tick bites & Seasonal allergies, just to name a few!

Q: If I am already a patient at the Health Center in Watersmeet; can I also be seen in Eagle River?
A: Yes, however we encourage all patients to call their health insurance provider to ensure coverage from state to state.

Q: How do I become a new patient at the clinic?
A: To start, we find it is easiest for prospective patients to fill out our new patient registration packet that contains a release of records. It is available through our website at:https://lvdhealthcenter.com/new-patient-registration/ It should have all you need to get started! You may mail or hand deliver the completed packet to our Watersmeet location and we will request and review the necessary records. After review, if you are accepted as a patient for primary care services, our office will call you to set up an appointment.

Q: How many doctors work at Lac Vieux Desert Health Center?
A. Between both entities, LVD Health Center has two medical doctors, two physician’s assistants, one nurse practitioner, two doctors of optometry, two dentists, two dental hygienists, one podiatrist, two behavioral health therapists, one chiropractor, and three pharmacists.

Q: What is the difference between N.P. and P.A?
A: A N.P. is a nurse practitioner and a P.A. is a physician’s assistant. Both need Master’s degrees and obtain certification through different accrediting bodies.